Privacy policy

Der Goldmann Nordhorn, proprietor: Michael Ilik, Schuhmachershagen 23, 48529 Nordhorn. Telephone: +49 171 3829358, email: kontakt@goldankaufnordhorn.de.

This website is hosted by an external service provider, Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA. The provider processes technical data on our behalf as required to provide and secure the website.

Processing is based on our legitimate interest in providing our online services securely and efficiently (Article 6(1)(f) GDPR). A data processing agreement under Article 28 GDPR is in place with the provider.

This data is processed exclusively to ensure trouble-free operation and improve security (Article 6(1)(f) GDPR). It is not combined with other data sources.

We use cookies and similar technologies. Non-essential cookies, such as those for statistics and marketing, are only set with your consent (Article 6(1)(a) GDPR). Technically necessary cookies are used on the basis of our legitimate interest (Article 6(1)(f) GDPR).

We use the Cookiebot consent management platform (Usercentrics A/S, Copenhagen, Denmark) to manage your consent. Cookiebot saves your choices and blocks services until consent is given.

Our cookie page provides a complete, continuously updated overview of all cookies used, including provider, purpose and duration, and allows you to withdraw or adjust your consent at any time.

When you contact us by phone, email or WhatsApp, your details are stored to process the enquiry and handle any follow-up questions. We do not share this data without your consent.

The legal basis is Article 6(1)(b) GDPR for steps prior to entering a contract, or Article 6(1)(f) GDPR for handling your request.

Contact via WhatsApp is also subject to the privacy policy of WhatsApp Ireland Ltd. Data is transferred to the provider's servers. Please do not send particularly sensitive information via WhatsApp.

Our price calculator allows you to obtain a non-binding valuation and then send a callback or selling enquiry. If you provide contact details, such as your name, phone number and optional email, together with the calculated items, we process them exclusively to handle your enquiry and prepare a possible contract (Article 6(1)(b) GDPR).

To prevent abuse and spam, we also process a truncated, irreversibly hashed form of your IP address (Article 6(1)(f) GDPR). Your enquiry is stored in our internal database. We receive email notifications of incoming enquiries.

With your consent, we use Google Ads, including conversion tracking, provided by Google Ireland Ltd. This lets us measure which advertisements lead to enquiries. A cookie is set when you reach our website through a Google advertisement.

For more accurate measurement, we use Enhanced Conversions. Contact details such as email and phone number are irreversibly hashed using SHA-256 in your browser before being sent to Google for matching. No plain-text contact data is transmitted for this purpose.

We use Google Consent Mode v2. Without your consent, no advertising or analytics cookies are set; only anonymous, cookieless signals are transmitted. The legal basis is your consent (Article 6(1)(a) GDPR).

With your consent, we use Microsoft Clarity (Microsoft Corporation) to analyse usage behaviour through tools such as aggregated heatmaps and session statistics. This helps us improve the website's usability.

Processing takes place exclusively on the basis of your consent (Article 6(1)(a) GDPR), which you can withdraw at any time through the cookie settings.

Our website links to Google Maps (Google Ireland Ltd.) to help you find our shop. You are only redirected to Google when you actively click the link, at which point Google's privacy policy applies. No map is loaded on our own page.

Some services used, such as Google, Microsoft, WhatsApp and Vercel, may transfer data to the USA. Where a provider is certified under the EU-U.S. Data Privacy Framework, a European Commission adequacy decision applies. Standard contractual clauses under Article 46 GDPR are also used to ensure an appropriate level of data protection.

We store personal data only for as long as required for the relevant purposes or by statutory retention periods.

When buying items, we are required by Germany's Anti-Money Laundering Act (GwG), commercial law and tax law to retain certain data. These records are stored for the legally prescribed periods, usually five or ten years, and then deleted.

To exercise your rights, simply send an informal message using the contact details above.

You have the right to complain to a data protection supervisory authority about the processing of your personal data. Our competent authority is the Landesbeauftragte für den Datenschutz Niedersachsen (LfD Niedersachsen), Prinzenstraße 5, 30159 Hannover.

This website uses SSL/TLS encryption for security. You can recognise an encrypted connection by the padlock symbol in your browser's address bar and the address beginning with "https://".

We update this privacy policy whenever changes in data processing or the law require it. The current version published here applies.